Privacy Policy

We collect information that you provide directly to us, as well as information collected automatically when you use our platform.

Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account.
• Profile Information: Additional details you choose to add to your profile, such as profile picture or bio.
• Payment Information: Billing address and payment details (processed securely through our payment partners).
• Event Information: Details about events you create, including descriptions, images, and ticket configurations.
• Communication Data: Information you provide when contacting our support team or participating in surveys.

Information Collected Automatically

• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
• Location Data: General location based on IP address (we do not collect precise GPS location).
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies.

We use the information we collect for the following purposes:

• Provide Services: Process ticket purchases, manage events, and deliver our platform features.
• Communication: Send order confirmations, event updates, reminders, and respond to inquiries.
• Personalization: Customize your experience and recommend events based on your interests.
• Analytics: Understand how users interact with our platform to improve our services.
• Security: Detect and prevent fraud, unauthorized access, and other security threats.
• Legal Compliance: Comply with legal obligations and enforce our terms of service.
• Marketing: Send promotional communications (with your consent) about events and platform features.

We do not sell your personal information. We may share your information in the following circumstances:

• Event Organizers: When you purchase tickets, we share necessary information (name, email, ticket details) with the Event Organizer.
• Service Providers: We work with trusted third parties who assist in operating our platform, such as payment processors, email services, and hosting providers.
• Legal Requirements: We may disclose information when required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• With Your Consent: We may share information for other purposes with your explicit consent.

We implement robust security measures to protect your personal information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS technology.
• Secure Payments: Payment information is processed by PCI-DSS compliant payment processors. We never store your full card details.
• Access Controls: We restrict access to personal information to authorized employees who need it to perform their duties.
• Regular Audits: We conduct regular security assessments and vulnerability testing.
• Incident Response: We have procedures in place to detect, investigate, and respond to security incidents.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

We use cookies and similar technologies to enhance your experience on our platform:

• Essential Cookies: Required for the platform to function properly, such as maintaining your login session.
• Analytics Cookies: Help us understand how users interact with our platform to improve our services.
• Preference Cookies: Remember your settings and preferences for a personalized experience.
• Marketing Cookies: Used to deliver relevant advertisements (with your consent).

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-out: Unsubscribe from marketing communications at any time using the link in our emails.
• Data Portability: Request your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise these rights, please contact us at privacy@uzotix.com. We will respond to your request within 30 days.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Account information is retained while your account is active and for a reasonable period after closure.
• Transaction records are retained for 7 years for tax and legal compliance purposes.
• Marketing preferences are retained until you opt out or request deletion.
• Analytics data is typically retained in anonymized form for trend analysis.

UzoTix is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than Nigeria. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our platform and, where appropriate, sending you an email notification. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: